Accessibility Statement for

This accessibility statement applies to the Copr Bay website located at and the Welsh language version located at

This website is run by Swansea Council. We want as many people as possible to be able to use this website. For example, we aim to ensure that:

  • The content on this website is easy to understand, using plain English and Welsh
  • The website allows users to zoom in up to 300% without the text spilling off the screen
  • listen to most of the website using a screen reader
  • It can be navigated using just a keyboard or speech recognition software
  • Information is ppresented in a logical order
  • There are multiple ways to find content
  • It is adaptable to different screens sizes and devices
  • The site has forms and controls that are operable by all
  • We do not present content in a way that is known to cause seizures or physical reactions


How accessible this website is

We know some parts of this website are not fully accessible:

  • Some pre-recorded videos do not include captions or audio descriptions
  • Live videos do not have captions


Feedback and contact information

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please get in touch by emailing us at

Alternative formats

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please email:

We’ll consider your request and get back to you as soon as we can.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Swansea Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance statement

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Some pre-recorded videos do not include captions in both English and Welsh. This fails WCAG 2.1 success criterion 1.2.2. If you require a transcript of these videos, please contact us using the details below.

Some pre-recorded videos do not include audio description. This doesn’t meet WCAG 2.1 success criteria 1.2.5 Audio Description (Pre-recorded).

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions – live). We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Content that’s not within the scope of the accessibility regulations

Live video: We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we test and improve accessibility

To help us make this website a positive place for everyone, we follow the Web Content Accessibility Guidelines (WCAG) 2.1. These are the international standard for accessible websites and content and explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

We have taken an iterative approach to improving the accessibility of this site, improving elements based on regular checks and user feedback. Content is constantly changing, and we ensure new content is added according to the principles outlined.

We test for accessibility with Google Lighthouse and WebAIM WAVE tool. We also run periodic manual checks particularly when new pages, features or sections are added.

User feedback helps us to continue to improve the site based on real-world usage. If you do find any problems, please get in touch using the details provided in the Feedback section.

Preparation of this accessibility statement

This statement was prepared on 21 December 2021. It was last reviewed on 21 December 2021.

This website was last tested on 21 December 2021. The test was carried out by website provider Of Colour & Code.

Helpful information

There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively.

AbilityNet has advice on making your device easier to use if you have a disability.